Refund policy

Returns
We want to encourage people to try new products without the burden of paying for something you don't like.

So, if you haven't enjoyed a product we offer a quibble-free, like for like exchange on all purchases, for food which has not been defrosted. To request an exchange, please contact us on hello@tomthefish.co.uk within 24 hours of delivery.

On the extremely odd occasion our external courier has let us down. If we have evidence of this happening we will send you a replacement. Please be patient for the replacement to arrive. We may use a different courier. We do not offer refunds.